tech
February 13, 2026
Heathrow isn’t crowded, it’s travellers walking on the wrong side, boss says
Thomas Woldbye says part of airport’s problem is UK passengers walk on the left while others walk on the right
TL;DR
- Heathrow's CEO, Thomas Woldbye, attributes crowding issues to differing directional preferences of travelers.
- British travelers typically keep to the left, while Europeans keep to the right, causing collisions.
- Heathrow aims to mitigate crowding by potentially unifying directional flow.
- The airport is investing £80m to subsidize airlines using sustainable aviation fuels (SAF).
- Heathrow aims for a 5.6% SAF mix in 2026, exceeding the national mandate.
- SAF, produced from sources like recycled cooking oil, offers a lower net carbon footprint.
- Challenges remain in stimulating domestic SAF production, despite government pledges.
- The UK met its first 2% SAF mandate for 2025, with a late surge in uptake.
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