Bisignano champions Trump's SSA amid insolvency warnings
Social Security Administration Commissioner Frank Bisignano stood up for his agency in his congressional testimony on Wednesday, touting lower call wait times and greater efficiency as he said the SSA is having its “best all-around performance ever” under the Trump administration.
TL;DR
- SSA Commissioner Frank Bisignano claims the agency is having its "best all-around performance ever" under the Trump administration.
- He cited a 75% improvement in average call wait times and that 90% of calls are now answered.
- The agency is serving 56% more people, equating to 13 million additional customers.
- This comes as the Social Security board of trustees' report projects trust fund depletion by 2034.
- If no action is taken, benefits would only be payable at 83% of their current level.
- Bisignano urged Congress to address the financial insolvency and stated his goal is to make the SSA function as well as possible to present Congress with options.