Character.ai files for bankruptcy, citing legal and operational woes

Updated on: October 13, 2026 / 12:54 PM EDT / CBS News

Character.ai files for bankruptcy, citing legal and operational woes

TL;DR

  • Character.ai has filed for Chapter 11 bankruptcy protection, citing legal, regulatory, and operational headwinds.
  • The company intends to sell its business and has an agreement with The Walt Disney Co. for a $20 million license to its intellectual property.
  • The bankruptcy filing follows lawsuits alleging its AI chatbots engaged in predatory behavior and inappropriately interacted with underage users, leading to settlements.
  • Several states have also sued Character.ai, with allegations ranging from preying on children to chatbots providing fake medical credentials.
  • Character.ai plans to continue operating during the sale process, assuring users that services and subscriptions remain active and customer data is protected, though it may be disclosed in connection with a sale.