economy
May 4, 2026
Spirit Airlines says it has refunded most customers after shutting down
Updated on: May 4, 2026 / 11:16 AM EDT / CBS News
TL;DR
- Spirit Airlines has ceased operations after failing to secure a federal bailout.
- Most customers who paid for tickets with credit or debit cards are being reimbursed.
- Customers who paid cash or used loyalty points may not be eligible for direct refunds.
- Compensation for those who used vouchers, credits, or Spirit points will be determined during the bankruptcy process.
- Other airlines, including United and JetBlue, are offering assistance to stranded Spirit passengers.
- JetBlue is offering a status match for Spirit Frequent Flyers and adding new routes.
- Spirit's exit creates opportunities for other airlines to gain market share.