Amazon Prime customers could get $200 refunds in expanded FTC deal. See who is eligible.

October 2, 2026 / 10:44 AM EDT / CBS News

Amazon Prime customers could get $200 refunds in expanded FTC deal. See who is eligible.

TL;DR

  • Amazon is issuing refunds to eligible customers as part of a revised $2.5 billion settlement with the FTC.
  • The settlement resolves allegations that Amazon deceptively enrolled customers in its Prime subscription service.
  • Previously, only customers using fewer than 10 Prime benefits were eligible for refunds.
  • The revised order expands eligibility to customers who used up to 20 Prime benefits and signed up between June 23, 2019, and June 23, 2025.
  • Eligible customers may receive refunds of up to $200.
  • Amazon has already refunded over $845 million as of September.
  • Payments are being issued electronically or by mail.
  • Consumers do not need to submit claims or complete paperwork.
  • The FTC is not contacting customers about the matter; any such contact may be a scam.