politics
Government Should Run Like Chick-fil-A, Not a Court Summons
In a free society, the waitress at the DMV does not face apathy and lethargy from her public servant. She is the sovereign. The clerk is her employee, paid by her taxes to provide durable, verified proof of identity: sex, age, name, and citizenship under the Constitution. The transaction is ordinary. The citizen should feel served.
TL;DR
- Citizens should be sovereign and feel served by public servants at the DMV.
- Government DMVs often exhibit apathy and lethargy, leading to long lines and poor service.
- Private contractors running DMV software can provide shorter lines and faster, friendlier service.
- In a free country, those who build should not be supplicants to those who have never built.