business
December 18, 2025
The most important qualities this HR exec looks for in a new hire: 'I love when I hear people's personal connections to our values'
Stephanie Kramer is the chief human resources officer of L'Oreal North America.
TL;DR
- Stephanie Kramer is the Chief HR Officer for L'Oreal North America.
- She prioritizes candidates who show a genuine connection to L'Oreal's values such as passion, innovation, and responsibility.
- Kramer looks for how candidates personally embody these values, not just their ability to state them.
- She probes candidates about how they generate and share ideas, and contribute to collective innovation.
- Candidates are encouraged to share examples of values demonstrated in personal life outside of work.
- Kramer asks about past failures to assess self-awareness, accountability, and learning from setbacks.
- She values candidates who can discuss their role in failure, their need for support, and their willingness to learn over needing to be right.
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