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April 25, 2026

Tim Dowling: this hold music is stuck on repeat

The piccolo tune could only have been written to intentionally drive people completely crazy

Tim Dowling: this hold music is stuck on repeat

TL;DR

  • The author is subjected to a 30-second instrumental loop featuring a repeated piccolo melody for extended periods.
  • He experiences frustration when a package is marked as delivered but has not been received.
  • Customer service interactions are unhelpful, with missed callbacks and confusing information provided.
  • A neighbor from an adjacent auto body shop offers significant assistance, checking CCTV footage and verifying non-delivery.
  • The author learns that drivers may falsely mark parcels as delivered to ensure payment.
  • After several days, the issue remains unresolved, and the author has made multiple calls to customer service.