tech

January 28, 2026

ServiceNow falls 5% despite better-than-expected fourth-quarter results

ServiceNow announced an expanded partnership with Anthropic about a week after it inked a similar deal with competitor OpenAI.

ServiceNow falls 5% despite better-than-expected fourth-quarter results

TL;DR

  • ServiceNow exceeded Q4 earnings and revenue expectations.
  • Shares dropped over 5% despite the positive financial results.
  • The company approved a $5 billion share buyback program.
  • ServiceNow is forecasting subscription revenues between $3.65 billion and $3.66 billion for Q1 2026.
  • Acquisitions of Moveworks and Armis are intended to accelerate growth and boost AI and security capabilities.
  • Expanded partnership with Anthropic to integrate its Claude models, following a similar deal with OpenAI.

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