tech
December 29, 2025
‘Why should we pay these criminals?’: the hidden world of ransomware negotiations
Cybersecurity experts reveal what they do for high-profile clients targeted by hackers such as Scattered Spider
TL;DR
- S-RM's first-responder service aims to limit or cut off attacker access within minutes of a cyber incident.
- The firm helps clients in ransom negotiations, aiming to guide 'no payment' decisions.
- S-RM provides intelligence on ransomware groups' reliability and negotiation patterns.
- The UK's National Cyber Security Centre has become more proactive in reaching out to potential victims.
- Restoration and recovery services are becoming a greater priority in the cybersecurity market.
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