health
The best parents and leaders use a 3-step formula to help people handle uncertainty, says Dr. Becky Kennedy
Even if you can't control an outcome, you can still help your child or co-worker feel more at ease with uncertainty, just by how you describe a situation.
TL;DR
- Dr. Becky Kennedy, a clinical psychologist, offers a three-step formula to ease anxiety around uncertainty.
- The formula involves starting with known facts, acknowledging uncertainties, and ending with a known reassurance.
- This strategy is beneficial for parents communicating with children and leaders addressing teams at work.
- Transparency about unknowns, rather than glossing over them, helps people feel more comfortable with change.
- The effectiveness of this communication strategy is compared to a pilot informing passengers during turbulence.