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More people are using AI for retirement planning, but how accurate is it? Here's what experts say.

Updated on: May 8, 2026 / 8:55 AM EDT / CBS News

More people are using AI for retirement planning, but how accurate is it? Here's what experts say.

TL;DR

  • Approximately 20% of Americans are using AI chatbots for financial advice, with a higher adoption rate among those who already use AI at work.
  • Many Americans face retirement challenges due to rising living costs and inadequate savings, with the median retirement balance falling far short of desired retirement needs.
  • AI can assist with basic retirement planning questions and simulations, but experts warn it lacks the nuance to handle complex factors like tax impacts and longevity risk.
  • Some experts criticize AI's financial advice as being trained on flawed traditional models and potentially providing incorrect Social Security projections.
  • AI chatbots struggle with tax optimization, regulatory nuances, and are not legally bound to act in a client's best interest.
  • Testing AI chatbots on a hypothetical retirement scenario revealed varying levels of pessimism and limitations in accurately modeling lifespan, taxes, and long-term care costs.
  • A significant barrier to retirement readiness is often behavioral, such as a fear of investing, which AI may not be equipped to address.
  • Experts advise users to critically question AI outputs, asking about assumptions, uncertainties, and potential errors.