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CBS News poll analysis on what things AI, rather than people, should do

March 26, 2026 / 5:08 PM EDT / CBS News

CBS News poll analysis on what things AI, rather than people, should do

TL;DR

  • Americans are comfortable with AI doing impersonal or boring tasks like proofreading and searching online.
  • They are uncomfortable with AI performing tasks with direct and consequential impact, such as medical diagnoses, tax preparation, financial management, or driving taxis.
  • There are slight differences in comfort levels by age.
  • A majority of Americans believe AI will reduce job availability in the U.S.
  • Americans lack confidence that AI companies will ensure AI is used appropriately.
  • A majority of Americans report using AI for personal use, an increase from the previous year across various demographics.
  • More Americans feel government policy should restrict AI use rather than promote it.
  • There is skepticism about the military using AI for analyzing military and intelligence data.
  • Those uncomfortable with AI handling personal finances or driving taxis are more likely to oppose military AI analysis.