economy
March 10, 2026
Ryanair insists we failed to board a phantom flight
Airline has refused refund after our flight was diverted because of bad weather and we were left on the plane for six hours
TL;DR
- A Ryanair flight from Bristol to Dublin was diverted to Manchester due to Storm Amy.
- Passengers were left on the plane for six hours with no complimentary refreshments.
- Ryanair initially refused a refund and compensation, claiming the passenger missed a rebooked flight.
- The airline later admitted to incorrectly advising the passenger and refunded the flight cost.
- Ryanair offered to cover hotel and transport costs, but initially stated the bar was open (paying) for refreshments.
- The passenger incurred costs of £900 for the disrupted trip, with a £240 claim for hotel and transport.
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