tech

Ofcom warns social media firms over online abuse during World Cup

Spikes have often targeted Black and minority ethnic players

Ofcom warns social media firms over online abuse during World Cup

TL;DR

  • Ofcom is reminding social media companies of their responsibilities regarding online abuse.
  • The regulator will monitor measures against illegal hate content during the World Cup.
  • Past tournaments saw abuse targeting players, particularly Black and minority ethnic players, and those based on perceived sexual orientation or disability.
  • Ofcom's research highlights the scale and normalization of online abuse towards sportspeople.
  • Fifa research indicated a spike in abuse during the 2022 men's World Cup quarter-final between France and England.
  • The Online Safety Act requires social media platforms to have content management teams, accessible complaints systems, comment disabling tools, and a responsible named individual.
  • Ofcom can fine companies up to £18m or 10% of worldwide revenue for failing to act against illegal content.