economy
Starbucks to Award Bonuses to Baristas, Expand Tipping to Promote Turnaround Efforts
Starbucks is in the middle of a turnaround focused on improving both the customer and employee experience.
TL;DR
- Starbucks will offer quarterly bonuses of $300 to baristas and shift supervisors if stores meet specific targets.
- The bonus program aims to improve employee and customer experiences as part of a company turnaround.
- Baristas at unionized locations are unlikely to receive these bonuses until a collective bargaining agreement is finalized.
- Starbucks is also expanding tipping options to include mobile app orders and payments.
- These changes, combined with weekly pay for all U.S. employees starting in August, could raise barista pay by up to 8%.
- The company's turnaround strategy, "Back to Starbucks," has shown early signs of success with reported traffic growth.