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Big Tech is all in on AI. Now all they need is customers.

Updated on: June 25, 2026 / 2:25 PM EDT / CBS News

Big Tech is all in on AI. Now all they need is customers.

TL;DR

  • Investors are anxious about the return on trillions of dollars invested in AI infrastructure.
  • Tech giants like Alphabet, Amazon, Meta, and Microsoft are spending heavily on data centers, often through debt.
  • Consumer and business willingness to pay for AI services remains uncertain, despite increasing AI integration.
  • Public concern exists regarding AI's potential negative societal impact and its effect on jobs.
  • The current AI adoption push appears driven by financial incentives for AI firms rather than guaranteed demand.
  • The AI landscape may mirror the dot-com bubble, with some companies failing while others thrive.
  • The long-term success of AI investments depends on realistic revenue forecasts and the ability of companies to monetize their AI services.