health
Kindness of strangers: I was sobbing with pain when a cashier gave me hot chocolate
He didn’t just shout me a drink, he made me feel understood and seen. I’ve never forgotten his gesture

TL;DR
- The author suffered from severe back pain after picking up a box of books.
- She tried numerous treatments, including massage, physiotherapy, and injections at a back pain clinic.
- Leaving the clinic in tears, she sought solace in a chocolate shop.
- The shopkeeper, seeing her distress, offered her a hot chocolate and chocolates on the house.
- He empathized with her pain, having experienced it himself.
- The gesture of kindness and understanding stayed with the author for decades.