Southwest rolls back its overweight passenger policy. Here's what's changing.

TL;DR

Southwest Airlines is revising its policy for passengers needing a second seat due to size.
Gate agents can now assign a free second seat if one is available on the flight.
Previously, passengers had to book and pay for a second seat in advance.
The airline encourages booking an extra seat in advance to avoid airport issues.
Passengers can request a refund for an extra seat if the flight had an open seat and both were booked in the same fare class.
The National Association to Advance Fat Acceptance (NAAFA) has praised the policy reversal.
Other airlines like Delta, United, and American Airlines have similar policies requiring the purchase of an additional seat if needed.
NAAFA notes that even with the adjustments, the policy may still cause disruption for passengers who cannot afford a second seat in advance.

Continuar leyendo el artículo original