Software Ate My Homework

TL;DR

Canvas, a widely used online course management system, experienced a global outage due to a ransomware attack during university finals week.
The attack threatened to leak personal data of 275 million users if a ransom was not paid.
Instructors and students faced difficulties submitting and grading assignments, as course materials and rubrics were inaccessible.
Alternative systems like Workday were used for communication, but with uncertainty about their effectiveness.
The university temporarily disabled access to Canvas out of caution, leading to further disruptions.
Issues with two-factor authentication and the need for multiple communication channels complicated the process.
The situation highlighted the vulnerabilities of universities relying heavily on outsourced, cloud-based software for essential operations.

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