What's Going on With the IRS?

TL;DR

The IRS has experienced a significant decrease in staffing, losing nearly a fifth of its employees, which impacts its ability to address backlogs and outdated technology.
Budget cuts have led to the departure of many senior employees, resulting in a loss of institutional knowledge and experience.
Changes in immigration enforcement have led the IRS to share data with Homeland Security, potentially discouraging undocumented individuals from filing taxes.
The IRS is struggling with a substantial "tax gap" (the difference between taxes owed and collected) and a backlog of unprocessed returns.
Despite technological advancements in some areas, much of the IRS's essential infrastructure relies on outdated programming languages.
Federal spending on the IRS is presented as a sound investment, with audits of high-income earners yielding significant returns.
Customer service operations have been strained, requiring staff from other divisions to handle calls, regardless of their expertise.

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