People in the US: tell us about your difficult consumer experiences
We’d like to hear about your frustrations with companies, from difficulties getting a refund to bad customer service
TL;DR
- The Guardian is soliciting consumer complaints and frustrations from people in the US.
- Experiences sought include difficulties with refunds, poor customer service, and companies failing to fulfill contracts.
- Specific details like dates and dollar amounts are requested.
- Responses can be submitted anonymously.
- The Guardian will use the information for a feature and will delete personal data afterward.