economy
Five-star service from mobility equipment firm saved our holiday
Wuva staff’s kindness and empathy means we are able to plan more trips away
TL;DR
- A customer experienced a damaged mobile hoist upon delivery from Wuva.
- Wuva's owner drove from London to Leeds to pick up a new hoist and delivered it overnight to the customer's home.
- The swift and empathetic action by Wuva allowed the customer to proceed with their planned holiday.
- Wuva's CEO highlights that mobility aids are mission-critical, and the company is committed to ensuring timely service.
- Citizens Advice reports that the mobility aids market is plagued by faulty goods and poor service.