tech
CBS News poll analysis on what things AI, rather than people, should do
March 26, 2026 / 5:08 PM EDT / CBS News
TL;DR
- Americans are comfortable with AI doing impersonal or boring tasks like proofreading and searching online.
- They are uncomfortable with AI performing tasks with direct and consequential impact, such as medical diagnoses, tax preparation, financial management, or driving taxis.
- There are slight differences in comfort levels by age.
- A majority of Americans believe AI will reduce job availability in the U.S.
- Americans lack confidence that AI companies will ensure AI is used appropriately.
- A majority of Americans report using AI for personal use, an increase from the previous year across various demographics.
- More Americans feel government policy should restrict AI use rather than promote it.
- There is skepticism about the military using AI for analyzing military and intelligence data.
- Those uncomfortable with AI handling personal finances or driving taxis are more likely to oppose military AI analysis.