Telstra Fined $277,000 Over SIM-Swap Fraud Failures
ACMA found that between January and October 2025, Telstra failed to carry out the required identity authentication checks for 15 unauthorised SIM swaps.
TL;DR
- Telstra fined $277,200 by ACMA for failing to verify customer identities.
- The company failed to perform required identity checks for 15 unauthorized SIM swaps between January and October last year.
- This failure left customers vulnerable to SIM-swap fraud and other mobile fraud types.
- ACMA noted that mobile number fraud is often the work of organized criminal syndicates and can cause serious financial damage.