economy

Savers Value Village thrift store launches new AI tool to price items

Savers Value Village is launching a new AI pricing tool to keep product prices consistent and low, the company told CNBC exclusively.

Savers Value Village thrift store launches new AI tool to price items

TL;DR

  • Savers Value Village is launching a new AI platform named ThriftIQ to optimize product pricing.
  • ThriftIQ aims to reduce manual work, increase consistency, and improve sell-throughs and profitability.
  • The tool has been piloted in 58 stores, pricing over 25 million items, with plans to double this by year-end.
  • Savers processes over 1 billion pounds of reusable goods annually across its 375 stores.
  • ThriftIQ was developed in partnership with Kaizen Analytix using Savers' proprietary data.
  • The pricing is not dynamic, and tags remain unchanged once items are priced.
  • The goal is predictable pricing, remaining 40% to 70% below traditional retail prices.
  • The platform will be deployed across more U.S. and Canadian locations by early 2028.
  • The tool is intended to increase worker productivity, not eliminate manual labor.
  • The secondhand retail market is surging due to inflation and price-conscious consumers.
  • Savers reported a 7.4% increase in total net sales for the second quarter, reaching $448.2 million.
  • Net income for the quarter was $21.6 million, or 14 cents per share.
  • The company expects to return to a high-teens adjusted EBITDA margin within three years.